VoiceClick is a professional-services agency for custom voice AI. We analyse your firm, uncover the automation opportunities hiding in your workflows, and build bespoke voice AI systems around them — expertise plus technology, never templates.
GDPR-first · UK data residency · expert-led, never DIY
40+ platform integrations, engineered around your stack. Custom API development for everything else.
Book integration strategy call ›Professional practices don't lose clients to bad work — they lose them at the front door, in the gaps their phones go unanswered.
of professional-services calls go unanswered after 5pm — precisely when urgent, high-value matters arise.
the true annual cost of a full-time receptionist, before training, holiday and sickness cover.
of high-value clients won't leave a voicemail. They simply dial the next practice on the list.
is all it takes your competitors to answer. Being "with a client" shouldn't cost you the next one.
Six moments where the phone decides who wins the client — and how VoiceClick handles each one.
Firms hire us to solve the after-hours problem — so we designed and built this system end to end. Clay enriches every prospect (sector, funding, likely matter value) and our voice AI calls back within seconds, while the interest is warm. The qualification script? We wrote it around their intake process.
On one call, the AI qualifies budget and timeline, creates the contact in Clio with the full transcript attached, books the consultation through Calendly, confirms by Twilio SMS, and logs the opportunity in Salesforce for partner review. Zero human touch until the meeting itself.
This practice wanted automation without losing its personal touch — so our team trained an ElevenLabs voice clone of their receptionist (with her consent) and hand-built the Dentrix integration. Same warmth, same accent, available at 9pm on a Sunday. The triage logic was designed with their clinical team; we even wrote the SMS copy.
A toothache call after hours: the AI triages pain level and sensitivity, checks Dentrix for tomorrow's emergency slots, books 8:00am, sends an SMS with pre-visit instructions, and logs the symptoms to the patient record before the practice opens.
This firm had no automated prospecting, so we engineered the whole machine from scratch: Apify watching Companies House for right-fit incorporations (configured by us), our voice AI making the introduction with qualification scripts we wrote — TPS-screened and consent-aware, on the right side of UK calling rules.
Interested founders receive a proposal through GoHighLevel on the spot; every recording, transcript and outcome lands in HubSpot with the follow-up sequence already triggered. Your partners only ever see scored, right-fit prospects.
One automation system, multiple locations, fifteen doctors. We architected centralised voice AI with multi-location routing, a deep SimplePractice integration and calendar sync across every clinician — a patient calls, the system checks availability and history, books into Google Calendar, and confirms by email and SMS within the call.
The doctor gets a Slack note with the who and the why; the day before, the patient automatically receives a reminder and pre-visit forms. Clinical questions are never answered by the AI — only routed to a clinician. The admin simply disappears.
Every booking flows straight into the channels your clients actually read: instant WhatsApp confirmations, SMS reminders via Twilio, and a text-back within seconds of any call that couldn't be taken — so a missed ring never becomes a missed client.
It's two-way, too. A patient replies "R" to reschedule and the AI rebooks them on the spot, updates the diary, and lets your team know. No phone tag, no admin.
The same voice that answers your phone can work your back office. n8n orchestrates the triggers from your systems — an unpaid invoice, a lapsed client, a completed appointment — and VoiceClick makes the call in a natural ElevenLabs voice: polite invoice reminders, review requests, reactivation check-ins.
GoHighLevel picks up every outcome, running the follow-up sequences and pipelines automatically. All of it consent-aware and recorded, with transcripts in your CRM — an always-on operations layer that most practices staff with three people.
We map your call flows, client journey, systems and revenue leaks — and design the automation architecture around your firm, not a template.
Our engineers build your voice AI, write the scripts with your team, and wire the integrations — CRM, calendars, practice management, the lot.
Salesforce · Clio · Dentrix · SimplePractice · your stackTested against real scenarios until your partners approve it. Your number stays the same; calls route the moment you say so.
Voice & telephony: ElevenLabs · OpenAI · Anthropic · TwilioWe monitor every call, tune continuously and report monthly on outcomes — enquiries captured, bookings made, revenue attributed.
Warm, professional voices your callers will place at home — with regional options and a register tuned to your practice, from City law firm to village clinic.
ElevenLabs · OpenAI · Anthropic
Outlook, Google, Apple and practice-management diaries — booked live, on the call.
Calendly · Cal.com · Acuity · Outlook · Google
Every call, note and outcome lands in Salesforce, HubSpot, Clio or your own system via API.
Salesforce · HubSpot · Pipedrive · Clio · Zoho
Urgent vs routine, existing vs new — each caller reaches exactly the right path.
Slack · Teams · WhatsApp · Twilio SMS
GDPR-compliant recording with searchable transcripts and same-day summaries.
Clio · Dentrix · SimplePractice · Kareo
Live calls, daily digests and conversion metrics, at a glance.
Google Analytics · Mixpanel · Segment
Your intake process, your qualification criteria, your words — to any depth of complexity.
Zapier · Make · n8n · Clay · Apify
Sensitive, distressed or out-of-scope calls are warm-transferred to your on-call team instantly — with the full context already captured, so no caller ever repeats themselves.
Single practice · inbound automation
Custom proposal after your strategy call
Growing firms · intake to booking, end to end
Custom proposal after your strategy call
Multi-site groups & complex builds
Scoped to your estate — typically £5,400–£12,000/month
Illustration assumes a 97.3% answer rate and a 10% enquiry-to-client conversion on recovered calls. Your figures will vary — we'll model them properly in your consultation.
"VoiceClick built us an after-hours intake system that changed our client acquisition. Best agency investment we've made."
"Their team understood dentistry before they wrote a line of automation. Reception costs down, satisfaction up, Mondays calm."
"They designed the whole system around our intake process. Callers compliment our 'receptionist' — no one repeats themselves."
"VoiceClick architected one system across all our sites. From missing a large share of calls to answering virtually all of them."
"The strategy call alone was worth it. ROI positive in month one; by month three we'd brought forward a new hire."
"I was sceptical of agencies. Their engineers embedded with us for a week — now I can't imagine the practice without the system."
Your callers trust you with sensitive matters; you can hold us to the same standard. Calls are processed in UK data centres, encrypted end to end, and governed by a data processing agreement with retention terms you set. Your data remains yours — always.
Book a thirty-minute strategy call with an automation strategist. We'll map your call flows, model your numbers, and come back with a custom proposal — no obligation.
Expert-led · custom proposal · no obligation